Clear & simple
Services & pricing
One flat rate for home IT help: $165/hour inc GST, onsite or remote. We service the Perth metro area with no call‑out fee, no lock‑in contracts, and no jargon.
IT Support
Onsite or remote help for hardware fixes, Wi‑Fi troubles, printer setups, software issues, email problems and quick tune‑ups — same price either way.
- ✓ In‑home visit or remote session — same price
- ✓ No call‑out fee — Perth metro
- ✓ Setup, repairs & troubleshooting
- ✓ Honest advice and a clear quote before we start
- ✓ 14‑day workmanship guarantee
Security Only
Managed Antivirus — enterprise-grade endpoint protection and 24/7 monitoring to stop threats before they cause damage — no backup or remote support included.
- ✓ Managed Antivirus — enterprise-grade endpoint protection
- ✓ 24/7/365 Security Operations Center to prevent hacking & intrusions
- ✓ Prevents hacking & intrusions
- ✓ No lock‑in contract
Gold Security
Enterprise‑grade protection for your home computers, monitored around the clock.
- ✓ Managed Antivirus — enterprise-grade endpoint protection
- ✓ 500GB online backup
- ✓ 24/7/365 Security Operations Center to prevent hacking & intrusions
- ✓ 5 hours free remote support per household
- ✓ Priority telephone support
Gold + Email
Everything in Gold Security, plus hosted email sorted for your home or home office.
- ✓ Everything in Gold Security
- ✓ Hosted email — yourname@domain.com
- ✓ 50GB email storage
- ✓ Email spam filtering
Office 365 Home Subscription
The full Microsoft 365 Home suite, managed and supported by us so you don’t have to wrestle with subscriptions.
- ✓ Word, Excel, PowerPoint, Outlook
- ✓ 1TB OneDrive storage per user
- ✓ Managed installation & renewals
- ✓ Help when something breaks
We currently service the Perth metropolitan area — no call‑out fee
Simple, flat pricing
Every home IT job is $165/hour inc GST
No tiered add‑ons, no “from” prices, no surprises. Whether it’s a printer, Wi‑Fi, email, virus cleanup, or a new computer setup, the rate is the same. We’ll always give you a clear estimate before we start.
Not sure which service fits? Tell us what’s wrong and we’ll point you to the right option.