IT help that feels like magic at home.
We fix slow laptops, tangled Wi‑Fi and dodgy printers — then keep your whole household safe with simple monthly plans. Friendly, local, no jargon.
Wi‑Fi back online
Fixed in 40 min
Simple pricing
Pick the help you actually need
Pay for a one‑off fix, or subscribe for ongoing peace of mind. No hidden fees, ever.
Same protection the big companies use — just at a smaller price
IT Support
Onsite or remote — same $165/hour price
No call‑out fee — Perth metro
- ✓ In‑home visit or remote session
- ✓ Setup, repairs & troubleshooting
- ✓ Honest advice, no upsell
- ✓ 14‑day workmanship guarantee
Security Only
Lightweight protection for your computer
Including GST
- ✓ Managed Antivirus — enterprise-grade endpoint protection
- ✓ 24/7/365 Security Operations Center to prevent hacking & intrusions
- ✓ Prevents hacking & intrusions
- ✓ No lock‑in contract
Gold Security
Always‑on protection for your home · per computer
Including GST
- ✓ Managed Antivirus — enterprise-grade endpoint protection
- ✓ Online Backup — 500GB
- ✓ 24/7/365 Security Operations Center to prevent hacking & intrusions
- ✓ 5 hours free remote support per household
- ✓ Priority telephone support
Gold + Email
Security plus your inbox, sorted
Including GST
- ✓ Everything in Gold Security
- ✓ Hosted email — yourname@domain.com
- ✓ 50GB email storage
- ✓ Email spam filtering
Office 365 Home Subscription
Add the full suite of Word, Excel, PowerPoint, Outlook and 1TB OneDrive storage for your household — managed and supported by us.
Why us
We treat your home like our own
Unicorn IT Home Support is the neighbourhood IT team for people who just want things to work. We explain in plain English, arrive on time, and never charge you to pick up the phone.
100+
Homes fixed
40 min
Avg. response
No jargon, no upsell
Plain‑English advice and a clear quote before we start.
Local & dependable
Real people in your area, same‑day when it matters most.
Guaranteed work
Every fix backed by a 14‑day workmanship promise.
One friendly team
The same face and number from first call to final check.
Real result
From slow NBN to whole‑home Starlink Wi‑Fi
The problem
A Perth household was battling patchy Wi‑Fi, a slow NBN connection and constant dropouts — video calls were freezing and the kids could not stream in their rooms.
What we did
- ✓Replaced the slow NBN link with Starlink satellite internet
- ✓Installed a new, faster router at the heart of the network
- ✓Ran cabling back to the garage and installed 8 wireless access points
- ✓Mounted the Starlink dish on the roof for a clear sky view
Outcome
Fast, reliable internet in every room — no more dead zones, dropouts or buffering.
8
Access points
0
Dead zones
Service area
We come to you across Perth metro
Friendly in-home IT support and security services throughout the Perth metropolitan area.
No call-out fee for Perth metropolitan area
Purple livery, WA UNICORN plates, and the tagline we work by: same great support, brighter tomorrows.
Our ute
See the purple ute? We're on our way
Our team turns up in it every day — packed with the kit needed for repairs, Wi‑Fi, cabling and security work, so most jobs are sorted in a single visit.
- IT Support
- Cloud Solutions
- Cyber Security
- Networks & Infrastructure
FAQ
Good to know
Do I really pay a call‑out fee?
Not if you are in the Perth metropolitan area — the IT Support rate covers travel.
Do you come to me or is it remote?
Both. Onsite and remote are the same $165/hour product — we use remote when it saves you time, and visit in person for setup, hardware and Wi‑Fi.
Can I cancel my Gold plan anytime?
Yes. Monthly plans roll over and you can cancel with a single call — no lock‑in.
Still stuck? Contact us — we'll call you back within the hour, 7 days a week.